Terms and Conditions for GK Organic Farm Visit and Tai's Choice Kitchen Event
Please see below, terms and conditions relating to GK Organic Farm Visit including terms of entry and booking. Please note that individual events and purchases may have additional terms and conditions and so you should also check the relevant pages.
Booking / Tickets
- Booking are for GK ORGANIC FARM Lot 1819, Jalan Besar Kampung Sungai Buah, 43800 Dengkil, Selangor
- Bookings are for 1 day, valid for the date and time selected at time of purchase only. Access may be denied if you visit without a booking or for an invalid date.
- Bookings are subject to availability.
- To gain entry you must show booking (on phone, print out or bank payment confirmation).
- Unfortunately, we are unable to allow admittance to children under the age of 14 years without a full paying adult or adult member. Children under 14 must be supervised by an adult at all times inside the farm.
- During MCO of pandemic period, no children are allowed to Farm Visit.
Terms of Entry
Entry to the GK Organic Farm site, including free and paid-entry areas are subject to the Terms and Conditions of Entry below.
- Cars are parked in the GK Organic's Farm car park at their owners own risk and GK Organic Farm cannot be held responsible for loss or damage to vehicles, their contents or persons.
- Children aged 14 and under must be supervised by an adult at all times whilst inside the farm.
- Bicycles, scooters, children’s cars, skate boards, roller-blades, or roller skates are not permitted within the Farm.
- The GK Organic Farm cannot be held responsible for loss or damage to visitor’s possessions inside the farm site or in the car park
- Photography for commercial use is not permitted without the expressed permission of the GK Organic Farm.
- The GK Organic Farm will not tolerate physical or verbal threats towards its staff and operate a complete zero tolerance policy. Any visitors behaving inappropriately will be denied access to, or told to leave the farm, immediately without refund being made
- The GK Organic Farm reserves the right to close any or all parts of the farm as necessary. Displays can be temporarily withdrawn without notice due to inclement weather, power failure or for any other reasons. Refunds cannot be offered under these circumstances
- Non adherence of terms and conditions of entry will result in being told to leave the farm immediately without any refund being given.
Farm Visit
Availability
Please book well in advance to ensure we can fulfill your preferred date. You will receive a standard acknowledgment of your order but the date of your booking is not confirmed until you receive your confirmation pack.
Please advise at time of booking if anyone taking part has additional requirements including a disability, pregnancy, diet or immunosuppression which may require an encounter to be varied or changed.
GK Organic Farm does not allow pregnant women to take part in a Farm Visit without first seeking advice from their doctor.
All participants under the age of 18yrs must be supervised by a responsible adult over the age of 18yrs old throughout their Farm Visit.
We are committed to safeguarding and the protection of children whilst they enjoy their visit around GK Organic Farm. As part of GK Organic Farm safeguarding policy towards children, GK Organic Farm as the employer, along with our employees, make a commitment to safeguarding young people’s welfare. We fully support the current government policy in their goal to protect young people; to prevent physical, sexual or emotional abuse. As employers, we do not believe our close encounters are deemed as a regulated activity as governed by the Secretary of State’s statutory guidance on supervision of activity by workers with children. Despite this, GK Organic Farm does request that all children under the age of 18 are supervised whilst undertaking close encounters, as part of our own Safeguarding Policy ensuring adequate supervision at all times.
Cancellations and Changes
Payment will be taken when you make your booking.
All Farm Visit are non-refundable unless due to exceptional circumstances including illness/injury, pregnancy, bereavement, jury service or MCO during pendamic. This is at GK Organic Farm discretion and evidence may be requested. Refunds can only be made to the purchaser. If a refund is agreed on a £20 fee (inc 20% VAT will be charged)
Once the Farm Visit has been booked it can be only rescheduled up to 8 weeks before the date of the encounter and a £10 fee (inc 20% VAT) will be charged for alterations and rescheduling to your booking at any time unless due to exceptional circumstances including illness/injury, pregnancy, bereavement, jury service or MCO during pandemic. A Farm Visit can only be rescheduled once.
GK Organic Farm reserves the right to reschedule or cancel an Farm Visit at any time if necessary.
Restaurant events terms and conditions
Making a booking
- Provisional bookings are welcome although this does not constitute a confirmed booking until the following terms are fulfilled.
- Bookings will be treated as provisional until the agreed deposit has been received. Provisional bookings may be made available to other customers without notification.
- To secure a function booking, a deposit, typically equal to the venue hire, is required within 14 days of the provisional booking. Depending on the size and nature of the event, a bigger deposit may be required, as determined by the GK Organic Farm.
- To secure a Birthday or Wedding Night booking, a non-refundable deposit of 50% per person is required within 14 days of the provisional booking, or within 2 days if the booking enquiry is within 28 days of the event date.
- A booking is only secured once the deposit has been received and cleared by GK Organic Farm. Deposits are non-refundable but may be transferred to an alternate event at the discretion of GK Organic Farm.
Fees
The prices of GK Organic Farm events, products and services are as quoted on our website, menus, in the Events Brochures and/or as confirmed by the GK Organic Farm.
GK Organic Farm reserves the right to amend our listed prices without prior notice, although this will not affect a confirmed booking.
Prices are typically quoted inclusive of VAT, at the prevailing rate, unless quoting for a business or corporate customer.
Confirmation of requirements
Final guest numbers and requirements for your event must reach the GK Organic Farm no later than:
- 14 days before a function event.
- Whilst GK Organic Farm appreciates that the number of guests can change, the full number of confirmed attendees will be charged at full price, even if the number of guests reduces after the 14-day watershed. If the number of attendees increases, please make the GK Organic Farm aware by WhatsApp and we will do our best to accommodate.
GK Organic Farm cannot guarantee any amendments on the day of the event. If there are any last-minute changes, please consult a member of the GK Organic Farm who will endeavour to accommodate your request.
Cancellation policy
If you wish to cancel your booking the following conditions apply:
- 1 month or more = Full refund
- Less than 1 month = 50% refund
- After 14 day watershed, including failure to attend = Event will be invoiced in full.
- In circumstances such as road block during MCO period which leads to failure to attend = No refund.
For ticketed events, it is occasionally possible to transfer the ticket to another subsequent event although only with notice two or more days prior to the event date and with specific confirmation from the GK Organic Farm.
In the event of GK Organic Farm cancelling the booking date, an alternative date will be provided or any money already paid by the customer will be refunded in full.
Payments
- Payment of a deposit is required to secure a booking.
- Payment of the event balance is due no later than 14 days before an function event.
- Payments should be made by bank transfer ( bank details are supplied on the WhatsApp) or made by card over the telephone or in person.
- Unless a Credit Account has been specifically set-up by us, all additional items that have been ordered on the day of the event must be paid for before leaving the premises.
Failure to pay an invoice within these terms, may result in all your future events at GK Organic Farm being cancelled; foregoing any deposits and may incur interest at 3% over the bank rate, at GK Organic Farm discretion
Externally supplied food, drink and equipment
- Due to food safety controls and our business model, consumption of food brought in from offsite is not permitted at GK Organic Farm.
- In some circumstances it is possible to bring a celebratory cake or pudding, although only following prior approval from the GK Organic Farm and a cake-age charge of RM10 per cake may be applicable to cover plate-up and wash-up.
- Third party decoration, equipment and entertainment providers will be subject to Health & Safety, Food Safety, insurance, quality and any other standards as defined by our Standards Officer. This is at the sole discretion of GK Organic Farm.
General terms
All bookings are subject to these terms, which supersede any previous terms.
- GK Organic Farm reserves the right to amend terms at any time without notice, although the current terms are available at www.gkorganicfarm.blogspot.com and any amendments to terms governing confirmed bookings will be notified by WhatsApp.
- In the event of supply difficulties GK Organic Farm reserves the right to substitute goods or services of equal quality and value.
- GK Organic Farm will not accept any responsibility for any loss, damage, delay or other disruption in supply and deliveries brought about by delayed or incomplete payment.
- In the unlikely event of a power cut, we will take reasonable steps to ensure power is restored with minimal disruption. GK Organic Farm will not issue and refunds and reserves the right to close due to health and safety.
- We may take and use photographs or video footage of events on the farm, to be used for social media and marketing purposes, if you do not wish your image to be used, please let us know.
- All food allergies and intolerance must be communicated to GK Organic Farm in writing such as WhatsApp. We will endeavour to fulfil dietary requirements but there may be circumstances where this is not possible (by process of our risk assessments) to guarantee no cross contamination has occurred.
- There is ample parking at the venue, but GK Organic Farm accept no responsibility for damages or losses incurred from using our facilities.
- Guest’s vehicles can be left overnight at owner’s risk but must be collected by 10:00am the following morning.
Further information
Nothing in these Terms and Conditions will reduce your statutory rights. GK Organic Farm is the trading name of The GK Organic Farm.
